Last Updated: September 17, 2026
1. Information We Collect
Information You Provide
When you submit an inquiry through our website, we may collect the information you choose to provide.
Our website inquiry form currently includes:
- Name: required
- Email Address: required
- Phone Number: optional
- Service Address: optional
- Message: optional
You may also provide information when you contact us directly by phone or email.
Please avoid including unnecessary sensitive information in the message field, such as financial account information, government identification numbers, passwords, or detailed medical information.
Information Collected Automatically
When you visit the website, our website infrastructure and service providers may automatically receive limited technical information, such as:
- IP address
- Browser and device information
- Requested pages or files
- Date and time of requests
- Referring website or page
- Technical information used for security, troubleshooting, and website operation
The exact technical information available may depend on the hosting and technology providers used to operate the website.
2. How We Use Information
We may use information collected through the website to:
- Respond to inquiries
- Communicate with you about requested services
- Review the location and scope of a potential project
- Maintain business and customer records
- Operate, maintain, secure, and improve the website
- Troubleshoot technical issues
- Prevent misuse, fraud, or security incidents
- Comply with applicable legal obligations
- Protect the rights, safety, and property of Chaos2Order and others
Submitting an inquiry does not create a contractual obligation for either you or Chaos2Order.
3. Wix Forms and Customer Relationship Management
The website uses Wix services, including Wix Forms, to process website inquiries.
When you submit the inquiry form, the information you provide is transmitted to Wix and may be stored in Wix Forms and Wix Contacts/CRM for Chaos2Order.
The current form is configured so that certain submitted information may also be stored with the corresponding Wix contact record, including:
- Name
- Email Address
- Phone Number, when provided
- Service Address, when provided
The message you submit may remain associated with the website form submission.
Wix processes information in accordance with its own privacy and data-processing terms. Wix provides a Data Processing Agreement for its users and describes its role in processing visitor/customer data on behalf of site owners.
4. How We Share Information
Chaos2Order does not sell personal information submitted through this website. We may disclose personal information to service providers and other parties as described in this Privacy Policy.
We may share or make information available to:
Service Providers
Companies that help us operate our website, communications, customer-management systems, hosting, security, or related business technology may process information on our behalf.
This currently includes Wix for website inquiry processing and customer/contact management and Google Analytics for website analytics.
Authorized Business Personnel
Information submitted through the website may be accessible to Chaos2Order owners, authorized personnel, or authorized service providers who need the information to respond to or manage an inquiry.
Legal or Safety Reasons
We may disclose information when reasonably necessary to:
- Comply with applicable law, legal process, or lawful requests
- Protect our rights or property
- Investigate fraud or misuse
- Protect the safety of individuals
- Enforce applicable agreements
5. Cookies and Similar Technologies
The website may use cookies, browser storage, session storage, or similar technologies that are necessary for website functionality, security, form processing, and the inquiry confirmation process.
Chaos2Order uses Google Analytics to help understand how visitors use the website. Google Analytics may use cookies and similar technologies to collect information such as website interactions, device and browser information, approximate location, and analytics identifiers. This information is used to measure website usage and help improve the website.
If non-essential analytics, advertising, or similar tracking technologies are added in the future, Chaos2Order may update this Privacy Policy and implement additional consent or preference controls where required.
Wix provides privacy and cookie tools for websites using its services, including controls designed to assist site owners with applicable privacy requirements.
6. Email and Phone Communications
If you provide an email address or phone number, we may use that information to respond to your inquiry or communicate with you regarding the requested service.
Providing a phone number through the website inquiry form is optional.
We do not interpret submission of the website inquiry form as consent to receive unrelated promotional text messages or automated marketing calls.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to and manage inquiries
- Maintain appropriate business records
- Resolve disputes
- Protect against fraud or misuse
- Meet legal, tax, accounting, or other legitimate business obligations
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
8. Data Security
Chaos2Order and its service providers use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or alteration.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
9. Your Privacy Choices and Rights
Depending on where you live and which laws apply to Chaos2Order, you may have certain rights concerning your personal information. These rights may include, where applicable, the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how personal information is used or disclosed
- Object to or restrict certain processing where applicable
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
Wix also provides functionality that allows site owners to retrieve or process visitor-data requests stored through Wix services.
10. Children’s Privacy
This website is intended for individuals seeking information about Chaos2Order’s services and is not directed toward children under 13.
We do not knowingly seek to collect personal information from children under 13 through the website.
If you believe a child has submitted personal information through the website, please contact us.
11. Third-Party Websites
The website may contain links to third-party websites or services.
Chaos2Order is not responsible for the privacy practices, content, or security of websites operated by third parties. Their privacy policies apply when you visit those services.
12. Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technology providers, or legal obligations change.
The date at the top of this page indicates when the policy was last updated.
13. Contact Chaos2Order
Questions or requests regarding this Privacy Policy or personal information can be directed to:
Chaos2Order LLC
Email: Chaos2order@web.de
Phone: 239-766-0580
